gahunter01
Newbie
- Mar 8, 2018
- 5
- 0
I'm having the same high temp issue with a MES, except mine is the 40". I purchased the unit in December 2017. Other than "seasoning" it, today was the first time using it with food. I plugged the unit it and went in side for a few minutes. Returned to retrieve the drip pan and water bowl so I could line them with foil. The power light and display were off, however when I opened the door, the inside was already warming up. I went ahead and turned it on and set the temp to 250. Came back about 30 minutes later and the display was reading 310. I opened the door and the element was bright orange. I turned the unit off, however the element didn't turn off and remained bright orange. The element didn't turn off until I unplugged the unit. I plugged it in again, still powered off and no lights on display, the element started getting orange. I inserted an analog oven thermometer and closed the door. I checked it 30 minutes later and it was reading 300. I called MB this morning shortly after they opened. They are going to send me a new power circuit board, high temp limiter kit, heating element and digital control panel. Hopefully one of these parts fixes the problem. The customer support rep was very nice. Disappointed in the performance of this MES. I recently retired an older MES 30 that I wore out after about 8 years of use.