temp of 200 and the wood chips did not get hot enough to create smoke.
You're saying the chips don't burn up , or you don't see smoke ?
If your smoker is intact and you're using the chip loader here's a couple things to consider .
Pre heat the smoker for at least 30 minutes after it gets to temp . I think
Masterbuilt says 1 hour , but I go 30 minutes at 250 . Heats everything up . Then adjust to the temp you want .
Don't overfill the chip tray . If you do they won't want to burn .
Keep the ash out of the tray . You may have to dump it during the cook .
If you're using the chip loader , load a batch of chips and dump it .
Then load it again and put it in the smoker , but don't dump . Just leave them to warm up .
When the first load stops smoking , dump the next one and refill , install , no dump .
Less is more . Again , if you over fill they won't want to burn .
At 200 if you pre heat at a higher temp , the chips should burn , but that's right at the line .
Are you having chips left in the tray ? You may not be seeing a lot of smoke , but the chips are burning .
I use a tube and a mailbox for low temp stuff , but burn actual wood chunks at higher temps .
I get good results pre heating , watching the size of the chunks , and keeping the ash tray clean . Mines gutted .