I can't seem to find any information on this error code. It's not listed in the manual. I do have an email out to Pit Boss service but they are slow to respond. Anyone seen this before and know what it means?
I can't seem to find any information on this error code. It's not listed in the manual. I do have an email out to Pit Boss service but they are slow to respond. Anyone seen this before and know what it means?
I’ve had the same error and here is what I did to resolve it:I can't seem to find any information on this error code. It's not listed in the manual. I do have an email out to Pit Boss service but they are slow to respond. Anyone seen this before and know what it means?
I can't seem to find any information on this error code. It's not listed in the manual. I do have an email out to Pit Boss service but they are slow to respond. Anyone seen this before and know what it means?
Mine read the same code(erl) after a minor flare up while smoking a brisket and nothing else was working not even the fan. Seemed like nothing was working. I unplugged it and plugged it back in and powered it up and still only the erl code. Called customer service and parts were back ordered so while waiting on that I went to search amazon and found the temperature probe for only $11 and replaced it and now it’s working great. Hope this helps out anyone with this code.I can't seem to find any information on this error code. It's not listed in the manual. I do have an email out to Pit Boss service but they are slow to respond. Anyone seen this before and know what it means?
I have the same error code. I was able to get thru to customer once after almost an hour hold time. They told me it was a bad control board and they would send me a new one. Still waiting for part, it’s been a week. We’ll see if that fixes the problem once I replace it. I only used the smoker 2 times before the failure.That ErL error code is not a common error code... It’s not listed in the Owners Manual nor on the PB website. You mentioned you have emailed PB’s Customer Service and they haven’t responded yet... Why not just call them? It’s toll free and they’re there now... 1-877-303-3134...
CONTACT CUSTOMER SERVICE
If you have any questions or problems, contact Customer Service, Monday through Sunday, 4am - 8pm PST. Toll-Free: 1-877-303-3134 | Toll-Free Fax: 1-877-303-3135.
When You get the info about the ErL error code, post back and let us know what does it pertains to, what caused it, and how too fix it. Thanks
PB Austin XL in SoCal and Always... Semper Fi
I have the same error code. I was able to get thru to customer once after almost an hour hold time. They told me it was a bad control board and they would send me a new one. Still waiting for part, it’s been a week. We’ll see if that fixes the problem once I replace it. I only used the smoker 2 times before the failure.
I have been waiting more than 3 weeks for my control board but the said it’s on back order till the end of July. I recommend ordering the temperature probe on amazon for $11 like I did and my problem was solved. Now when I receive the back ordered parts that will be spare parts when ever I do need them.I have the same error code. I was able to get thru to customer once after almost an hour hold time. They told me it was a bad control board and they would send me a new one. Still waiting for part, it’s been a week. We’ll see if that fixes the problem once I replace it. I only used the smoker 2 times before the failure.
Thanks, I think I’m going to take your suggestion and order the probe. Do you think the new probe is going to be any different then the old one.I have been waiting more than 3 weeks for my control board but the said it’s on back order till the end of July. I recommend ordering the temperature probe on amazon for $11 like I did and my problem was solved. Now when I receive the back ordered parts that will be spare parts when ever I do need them.
I’m going to take Jantre’s suggestion and order the temp probe on Amazon.Well, hopefully you get it back up and running soon.
Reply: is this the temp probe you ordered on Amazon. It sure looks like the same one.I have been waiting more than 3 weeks for my control board but the said it’s on back order till the end of July. I recommend ordering the temperature probe on amazon for $11 like I did and my problem was solved. Now when I receive the back ordered parts that will be spare parts when ever I do need them.
It was exactly the same. Just check to see if it’s compatible with your modelThanks, I think I’m going to take your suggestion and order the probe. Do you think the new probe is going to be any different then the old one.