My MES quit yesterday so I drove 45 miles to the nearest Sam's today. I purchased the 3 year extended warranty when I bought it two years ago so I expected to simply exchange it. I was told no can do, you will have to call the number on the warranty pamphlet and file a claim. The lady behind the counter said if it was over a year old I could not exchange it at the store. So I called before i left the store. The lady on the phone took all my info an said that a service person would contact me withing three days. What will happen next? Will someone actually come out and fix it? Will I have to take it somewhere to be fixed? Anybody here took one back to Sam's after the one year period was up?