American Broadleaf Pellets From Pelletgrilloutlet.com "Beware"

[warpath]

Traegernut, I just found out (on another forum) American Broad Leaf was a private label for PGO.. looks like you cannot get any help there..

so sorry

Dave

 

[YoderGuy]

Traegernut, I just found out (on another forum) American Broad Leaf was a private label for PGO.. looks like you cannot get any help there..

so sorry

Dave

I hope these folks sleep well at night.

I cannot be the only person they left holding the bag, uh empty bag that is.

'Richard Lightowler' <rlightowler@me.com>

'Heidi Hansen CEO' <hhansen@ambroad.net>

annamaria@pelletgrilloutlet.com

Keep your eyes open, should these bums try to open another business.

 

[shannon1017]

Your $$ went up Richard's nose!

Bought a Memphis Advantage on 6/15 through PGO. They charged my card the full amount immediately (same day). I was excited because I just knew my grill was on the way. No one charges your card until they can provide you with a tracking # and the unit leaves the door, right? Well, wrong! No tracking #. Finally spoke to Customer Service on 7/19 still no grill and no tracking #. He assured me that it was being shipped from MN and I would get a tracking # in a few days via email. By 7/29 still no tracking # and no grill and no response from PGO. By now they have been leveraging my money for 6 weeks. I surfed the web to find the manufacturer in MN that Brian had mentioned and I found them! I left a message which was promptly returned by the GM of Hearthland Products who supplies the Memphis Grill to dealers across the US including PGO.

Bob Borgerding

General Manager

Hearthland Products, LLC

9111 Grand Ave S

Bloomington, MN 55420

Well, Bob could not have been kinder. He was a breath of fresh air! Bob sent me to work with another one of his dealers called Big Poppa Smokers. They placed my order and shipped out same day. They matched the PGO offer and they were just so kind. I got a complete refund from my credit card and the new grill is on the way.

I learned that the CEO of PGO was arrested for cocaine possession last week.

 

[YoderGuy]

Well, all I lost was not enough to get him through happy hour if that is his drug of choice.

What a smug look on his face, having his mug plastered on the internet for the world to see is repayment enough for me.

Richard!       

I guess posting his photo here would be bad form.......

So, I will just leave it at this, after all, this is a food forum.

 

[frosty]

There are still good vendors out there doing great, honest, work on a daily basis.  Others take advantage.  I have always had good luck, you just have to keep requesting help. 

Glad to hear at least some good news.

 

[YoderGuy]

There are still good vendors out there doing great, honest, work on a daily basis.  Others take advantage.  I have always had good luck, you just have to keep requesting help. 

Glad to hear at least some good news.

This is the first time for me, never had anything like this happen before, guess that was why I was so slow to react.  I kept thinking, "they will ship it soon, I understand"

what I did not understand was he was shorting up the money I sent him, not making BBQ Pellets

 

[BGKYSmoker]

FYI

This is from a good friend of mine in the Portland area who used to work for Traeger has had some dealings with PGO. The PGO owner was arrested on drug charges.

Deadwood biofuels BBQ pellets is out of business also. I have 100 lbs of their pellets and they suck in a pellet pooper, but work great in my AMZNPS

 

[shannon1017]

This is the link to his mug shot and arrest report for cocaine possession:

http://www.bustedmugshots.com/oregon/portland/richard-w-lightowler/12222722

 

[YoderGuy]

Amazing, simply Amazing,

And no attempt to contact me and fill my outstanding order

From: sales@pelletoutlet.com [mailto:sales@pelletoutlet.com]
Sent: Thursday, March 08, 2012 10:54 AM

Subject: PGO One Day Warehouse PELLET SALE! Saturday, March 10th 10am-2pm

Saturday March 10th,  10AM-2PM only! PGO Pellet Grill Outlet is having a one day only CLOSE-OUT SALE on all of our remaining American Broadleaf BBQ Wood Pellets at our warehouse on 2929 SE Powell Blvd in Portland! American Broadleaf 50/50 Ultra Blend - Only $6 a bag!! American Broadleaf Pure 100 - Only $7.50 a bag! 180-LV Controllers - $80 American Made Igniters - $20 Spices, Sauces - $2-$4 NOTE: these prices are for pick-up only, no shipping, cash or check only - NO CREDIT CARDS Stock: 50/50 Cherry and Apple PURE 100 Cherry, Apple, Maple and Alder American Broadleaf[emoji]8482[/emoji] offers the true wood flavor that comes from 100% hardwood all grown, harvested and packaged here in the USA.  American Broadleaf[emoji]8482[/emoji] was founded by BBQ enthusiasts like you who take pride in smoking, grilling and barbecuing their food the way it was meant to be done – using pure wood. Impress your family and friends with the most flavorful foods cooked over the most flavorful wood. Stop by our warehouse between 10AM and 2 PM this Saturday March 10th to get a great deal on pellets, American made igniters and 180-LV Digital Control Boards. Questions? Directions? email sales@pelletoutlet.com PGO 2929 SE Powell Blvd Warehouse A Portland, OR 97202 Saturday March 10th,  10AM-2PM only

 

[smokinhusker]

What a mess and rip off, so sorry to hear the bad deal. I think I'd be sending this new address to the BBB since the previous address for them was no longer valid. I just googled it and they have a new website: http://pelletgrilloutlet.com/home

The site also states they have a new and relaunched FB page https://www.facebook.com/pelletgrilloutlet?sk=app_2373072738

Their website says they have a new location in Portland-Towler's Market, which seems to be out of business and has a different address than the one on the website. There's a forum and everything on the new website. The worst part is they are still doing internet business and people can place orders-Apparently they have no shame! 

 

[BGKYSmoker]

What a mess and rip off, so sorry to hear the bad deal. I think I'd be sending this new address to the BBB since the previous address for them was no longer valid. I just googled it and they have a new website: http://pelletgrilloutlet.com/home

The site also states they have a new and relaunched FB page https://www.facebook.com/pelletgrilloutlet?sk=app_2373072738

Their website says they have a new location in Portland-Towler's Market, which seems to be out of business and has a different address than the one on the website. There's a forum and everything on the new website. The worst part is they are still doing internet business and people can place orders-Apparently they have no shame! 

Yeah how bout it. Time to call my friend or see if i can get a hold of Anna.

Hey i see meself on their page....YIKES