What a mess! It is amazing the lack of customer service I have seen from Wally World when ordering on-line. One thing it seems they are doing is the Amazon model where their site is acting as storefront for 3rd party sellers, which they don't like to get involved in disputes.
As far as FedEx, my track record is about 25% of the shipments I get thru via them has an issue. So, I try to avoid them. In our area UPS and USPS are much more dependable.
Good luck on the refund. PayPal has come through on the couple of issues I have disputed. May take a couple weeks, but refunds did come through.
As far as FedEx, my track record is about 25% of the shipments I get thru via them has an issue. So, I try to avoid them. In our area UPS and USPS are much more dependable.
Good luck on the refund. PayPal has come through on the couple of issues I have disputed. May take a couple weeks, but refunds did come through.