Thinking about buying an AMNS? Then you need to read this.

Discussion in 'Messages for All Guests and Members' started by canned smoke, Mar 7, 2011.

  1. canned smoke

    canned smoke Fire Starter SMF Premier Member

    I ordered a 6x8 AMNS last week. I splurged for the Maverick 732 and 5 pounds of cherry dust. A few days later my package arrived. I opened it up and dug my goodies out but it wasn't 100% correct. I contacted Todd and not only does he ship QUICKLY, but the guy responds to his emails lightening fast. Without hesitation he corrected what was wrong and even filled a special order request for me as well. The rest of my stuff is on the way!

    That is the kind of customer support that will make anyone a success. Thinking of ordering an AMNS? All I can say is quit thinking and get it done. You will not find anyone out there with better customer service and willingness to do what he can to make things right.

    Thanks Todd. Outstanding job!
  2. beer-b-q

    beer-b-q Smoking Guru OTBS Member

    Todd has the reputation of having a quality product and superior customer service.  Plus, It is MADE IN AMERICA...[​IMG]
  3. smokingohiobutcher

    smokingohiobutcher Master of the Pit OTBS Member

    Top Notch that Todd is!!! I hope i get to meet him someday!

  4. fpnmf

    fpnmf Smoking Guru OTBS Member

    Yup yup yup..

    Todd is da bomb!!!

  5. smokinal

    smokinal Smoking Guru Staff Member Moderator OTBS Member ★ Lifetime Premier ★

    Ditto on all the above!
  6. que-ball

    que-ball Smoking Fanatic

    Ditto again!
  7. cycletrash

    cycletrash Meat Mopper

    Ditto once again !
  8. porked

    porked Smoking Fanatic

    Certainly no argument here.
  9. rdknb

    rdknb Master of the Pit OTBS Member SMF Premier Member

    I agree with all above!!!
  10. daveomak

    daveomak Smoking Guru OTBS Member SMF Premier Member

  11. venture

    venture Smoking Guru OTBS Member

    Add one more.
  12. tyotrain

    tyotrain Master of the Pit

  13. richoso1

    richoso1 Smoking Guru OTBS Member SMF Premier Member

    I have worked with Todd in the past, and he knows the value of a good and happy customer base. That's the way business should be run. It's all good my friend.
  14. nakom

    nakom Fire Starter

    Nothing but great interaction with Todd, wish more people run a business like he does.
  15. scarbelly

    scarbelly Smoking Guru OTBS Member

    This is the very reason that so many of us here on this site support Todd 100%
  16. les3176

    les3176 Master of the Pit

    I totally agree that the service that todd gives is the best in the business.  When i made a order i was having some computer issues and paid for my order twice. I recived a friendly email in a matter of minutes to clear up the problem! Top notch service and the best product for smoking!!! Thanks Todd!!!
  17. chef willie

    chef willie Master of the Pit OTBS Member

    Hah....glad I saw this. I've been slacking on ordering my stuff from Todd ever since the bank took 3 days to transfer $ into my PayPal acct. last week. Will get it done today....thanks for the nudge
  18. I'm am also a proud member of the Todd fan club!
  19. chefrob

    chefrob Master of the Pit OTBS Member

  20. meateater

    meateater Smoking Guru SMF Premier Member

    [​IMG]  Well he's close anyway's

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