Not getting email notifications & All folders of PM messages gone

[dr k]

The email notifications on Xenforo work a little differently than on Huddler.

You will receive a single email when a watched thread receives a reply but you will not receive further notifications on that thread until you visit the thread again even if there are 50 additional posts during your absence.

I assume this is by design to reduce the resource load on the server.

The developers are still tweaking but I don't see email notifications changing much from this in the near future.

Over the last 24 hours there have been no emails on my watched forums and watched threads but are marked for emails. They just stopped. They aren't in my spam folder.

Under watched forums you can select New Threads or Messages not both and you can select Alerts or emails or both. Why can't you select both New Threads and Messages and what are the major differences. New threads is marked as default.

When scrolling down below the watched forums there is a box that you can select alerts, emails all selected that doesn't appear to accept your selection. It seems when you want to change alerts, emails, New threads or Messages you need to select unwatch forum, then watch forum, then select your changes.
-Kurt

 

[dirtsailor2003]

Still not getting email notifications consistently on threads I am”watching”. Sometimes I do sometimes I don’t.

Not getting any notifications on older threads.

 

[SmokinAl]

I'm not getting anything at all!
Al

 

[TulsaJeff]

I just corrected this issue.. let me know if you don’t see anything going forward. I appreciate the feedback!

 

[dirtsailor2003]

I just corrected this issue.. let me know if you don’t see anything going forward. I appreciate the feedback!

Still very hit and miss on notifications. Some I get some I don't. I didn't get a notification to this thread when you made this post. Hence the reason I am just now replying.

 

[TulsaJeff]

We have been having major issues with the mail server and as a result are trying to use SendGrid.. an outside email service. For some reason, it’s only delivering about 68% of the email so, yes, it’s quite sketchy at best and very frustrating.

This is being worked on and because it involves so many different teams of people from across the globe, it’s taking a LOT longer than I like (I’m not the most patient person).

Rest assured that we are aware of the problem, and it is being fixed. I can be extremely annoying when things are not getting done fast enough:D

 

[chilerelleno]

Somebody fixed/changed something cause I just started receiving email notifications this morning.
But they're all for old threads like this one.

 

[Bearcarver]

I've been getting Email Notices all along, but now during the night I got 16 Old ones delivered to my Old Email Address that I haven't used for over a year.

Bear

 

[Bearcarver]

So I just got finished deleting 20 Email Alerts that came to my Old Address.

They All had the date--->>> October 5, 2017 on them.

Very Strange.

 

[SmokinAl]

I got a whole bunch yesterday & not a one today!
I hope I'm not missing replying to people who comment & want a reply from me.
But then I'm sure you guys have my back!
Al

 

[Bearcarver]

Mine's back to normal now.
Since Yesterday's batch of about 20 alerts from October 5th, all I've been getting are new ones, shortly after they're posted. So for now, All is well at the Bear Den.

Bear

 

[dr k]

Haven't had email notifications for a few days now. Anyone else?

 

[chopsaw]

Me either . No big deal , unless you need a answer or help on the fly .

 

[Bearcarver]

Yup---Been 2 days since I got any of my SMF Alerts in my Email.

If I missed any questions from anyone, please PM Me (Start a Conversation).

Bear

 

[chilerelleno]

Me too.
I had switched email providers and was then getting notifications.
Now again, no more notifications for at least two days.

 

[jokensmoken]

Noticed I'm not getting email notifications. Anyone else experiencing this? I assume that will come as things ramp back up.

Also all my folders of PM messages are MIA. Are those going to come back? Being able to create folders and separate PM's was handy, especially for the throwdowns.

I've got the same, or similar issue.
I followed a few folks on the old format and when they commented or started s new thread I'd get an email notification with link
to the forum and that specific thread, now i get nothing unless ive personally commented on a particular thread or subject.

Walt

 

[Bearcarver]

I've got the same, or similar issue.
I followed a few folks on the old format and when they commented or started s new thread I'd get an email notification with link
to the forum and that specific thread, now i get nothing unless ive personally commented on a particular thread or subject.

Walt

I'm not getting any now, even of the ones I've commented on, which are the ones I'm supposed to get.

So the only way I can catch what I missed is to click on "Alerts" up top right.

Bear

 

[hellasteph]

Hey everyone, I wanted to check in and say that we're aware of this issue and working to resolve.

 

[TulsaJeff]

I just reported this.. thanks for letting me know.

 

[TulsaJeff]

Sorry Steph… I didn’t see your post previously. Thank you for looking into that!