Not getting email notifications & All folders of PM messages gone

[GaryHibbert]

I've looked everywhere, I think, but can't find private messages--send or received.
Gary

 

[dls1]

I've looked everywhere, I think, but can't find private messages--send or received.
Gary

In the upper right hand corner is an envelope icon. Hover over that then click "Conversations".

 

[dr k]

Just checking to see about email notifications. I haven't received any yet. I have my watched forums and threads set for emails. When you add a forum to your watched forum list you can select new threads or new messages but not both unless new messages is both and the alert and emails notifications are both checked. Watched threads is set to email.
-Kurt

 

[SmokinAl]

More new stuff to learn!

Al

 

[TulsaJeff]

We are having a major email issue and working hard to get it resolved. We thought we had it fixed yesterday but it only worked for a few hours and stopped again. Back to the drawing board!

 

[bmudd14474]

dr k This should be working again. Had a small glitch in the process.

 

[dr k]

Thank you. Just checking.
- Kurt

 

[chopsaw]

Mine just worked , 6:20 central time .

 

[remsr]

I am not even seeing the thread that ai just posted. Which was a confusing as it gets to even post, never did figure out how to add pictures and Some how I got all these numbers in front of paragraphs that ai couldnt get red of. Can’t say I like anything about the new forum. And so sm constantly ask to sign in even though I deleted to stay signed in.

Randy,

 

[remsr]

Holly crap! I can’t even type a legable message hope you all can understand what I was saying?

 

[GaryHibbert]

I am not even seeing the thread that ai just posted. Which was a confusing as it gets to even post, never did figure out how to add pictures and Some how I got all these numbers in front of paragraphs that ai couldnt get red of. Can’t say I like anything about the new forum. And so sm constantly ask to sign in even though I deleted to stay signed in.

Randy,

I'm having some of the same issues Randy. I checked off stay signed in--some times it works some times not.
As for the numbers in front of paragraphs, check that you didnt hit the numbered list tab instead of the justify tab on the menu bar when you post.
Gary

 

[dr k]

I'm thinking the email notifications are still being worked on. It's not consistent. Sometimes I get one, mostly not. Then find unread stuff when I check in from a day ago that an email wasn't sent. I have my watched forums set to new messages and email motifications. Not new threads and alerts. The watched forums can be set to new threads or new messages but not both. My watched threads are set at email. It seems in order to change settings on watched forums you have to unwatch and then hit watch to select your threads or msgs. And alert or email or both. Then below my watched forums is a box with the word go in brown next to it to select alerts/emails or neither or stop watching that appears to do nothing. I just want my watched forums to notify me via email when a new thread or msg is posted on them like before. I use my phone for SMF over 95% of the time so I have to have email notifications. Thanks.
-Kurt

 

[TulsaJeff]

The email notifications on Xenforo work a little differently than on Huddler.

You will receive a single email when a watched thread receives a reply but you will not receive further notifications on that thread until you visit the thread again even if there are 50 additional posts during your absence.

I assume this is by design to reduce the resource load on the server.

The developers are still tweaking but I don't see email notifications changing much from this in the near future.

 

[hellasteph]

I can change the frequency of emails but it's a change that will impact everyone on SMF, and it cannot be user controlled. Perhaps we can test it as see if that helps?

 

[chopsaw]

Do you have persistent alerts enabled ? That should alert to all replies in a watched thread ,,, ? When I get the alerts on my phone , I can scroll down and see all replies .

 

[dr k]

The email notifications on Xenforo work a little differently than on Huddler.

You will receive a single email when a watched thread receives a reply but you will not receive further notifications on that thread until you visit the thread again even if there are 50 additional posts during your absence.

I assume this is by design to reduce the resource load on the server.

The developers are still tweaking but I don't see email notifications changing much from this in the near future.

That works for me. One email from a watched thread when there are several unread replies in that thread. I go by my settings under watched forums. When adding a watched forum it asks you to check the box notifications on new threads or new messages for that forum. You can only check one not both. Then select alerts or email. You can select one, both or none. When I finish and add the new watch forum and all threads/forums are read and I leave the site, then a half day later without email notifications it causes me to check in to find new messages/threads under my watched forums (brown dialogue box meaning new dialogue not white meaning read) but never got an email notification. Since you can set notification preferences for watched forums and watched threads, does that conflict?
-Kurt

 

[dr k]

Do you have persistent alerts enabled ? That should alert to all replies in a watched thread ,,, ? When I get the alerts on my phone , I can scroll down and see all replies .

Yes, all default alert preference boxes are checked. I think the alerts are for when you're on SMF site and email notifications for when your off site. I have alerts unchecked in watched forums and checked the box to receive email notifications. I read posts via email notifications and go to the post (see post or see thread) to reply with the old platform.

I guess this new platform is getting people to go to the site with email notifications and using alerts to knock out unread watched threads when on SMF which updates unread watched forums so new emails can come in on those now read threads. Watched forums and watched threads have their own notification boxes for alerts and email. Then there are alert preferences and preferences that have all those boxes checked, being the default settings.

TulsaJeff and hellasteph why can't you check both notification boxes (new threads and new messages) under watched forums? I want both or does new messages include both?
-Kurt

 

[dr k]

hellasteph on my smartphone under watched forums I thought all threads would have a watched "eye" icon on the right of each listed thread since I'm watching the forum. Do I have to go through all threads in that forum and mark them watch thread to get an "eye"icon so I get an email notification for everything that goes into my watched forum? I thought the last platform shot me an email notification on new threads and messages because I was subscribed to the forum.

I'm aware of one email per watched thread regardless of the number of posts in that thread. I just want anything going into a watched forum to notify me with an email. I've gotten one email in 24 hours and a lot has happened I wasn't notified on. All's I need is one email notification to cue me to go on to SMF and knock out all unread stuff on my watched forums. I guess I don't want to periodically check in to SMF to check if I have new threads which is what I'm doing.
Thanks for any insight.
-Kurt

 

[browneyesvictim]

Just as an FYI- I just found a TON of alert notifications in my spam folder that got filtered. It is strange that not ALL of them are filtered as some are coming through not flagged as spam. The "donotreply" address will send a flag for most default email spam filter polices. I have them whitelisted now. That should take care of the issue.

 

[dr k]

Just as an FYI- I just found a TON of alert notifications in my spam folder that got filtered. It is strange that not ALL of them are filtered as some are coming through not flagged as spam. The "donotreply" address will send a flag for most default email spam filter polices. I have them whitelisted now. That should take care of the issue.

Thanks for the info. I found 35+ SMF emails in spam since Oct. 6th and marked them as not spam, putting them back into my inbox. I hope that keeps future SMF emails out of spam unless I need to do something else.
-Kurt