I'm not a big FB fan. I have a minimal amount of personal information on FB. I just use it for groups like the one for the MB 560. Tons of good info including posts from Masterbuilt employees. FB didn't require a photo ID when I signed up.I have not been on FB since 2015 when they required me to provide a photo ID with my home address. No thanks. But I am loving this Forum! There is a LOT of info here. Nice folks too.
Are we talking about the lid to the cooking area or the lids/doors on the charcoal gravity stack and ash area?One more thing: Be aware that everytime you will open the lid, lower door and upper lid and close it, you will have to push the lower button to reconnect. That's designed for safety reasons and can't be easily defeated.
Contact John McLemore? He's really good about getting back with people. Have been reading a lot of people talking about him helping to get their smoker corrected. Most of the time it's been simple things.Loved mine, until I didn't
Last night threw some pork chops on and seared them at 550. After moving the chops up when I tried to set the temperature the controller would cycle off, come up with the R and V numbers, cycle off and repeat. Unplugged it for 2 minutes, plugged it back in, same result. Unplugged it for 10 minutes, repeated and same results. It would come up at the 225 and seemed fine unless I tried to change temps. Was fine with any of the other functions. Unplugged over night, same issues. Back to the pellet pooper for the superbowl I guess.
When this works it is pretty much a set it and forget it. Amazed at how well it holds temperature as well as how accurate it is. The "smoke" is also incredible and being able to sear as well as smoke makes this unit worth the price point.
As I have a MES 40 and a MES 30 I am familiar with Masterbuilts quality and construction so was not terribly concerned with what I saw. That being said the first time I cooked on it I ran a couple Chucks for six hours. Lump being what it is the design of the grate allowed a lot of small pieces to drop into the "ash bucket" filling it up 3/4 of the way with still burning coals which subsequently allowed enough heat to the door to burn the paint which resulted in the melting of the rubber gasket around the door. Needless to say that allowed extra air in which allowed the burn to move higher than it should which caused the paint on the hopper door to also burn. I personally don't need the app or really care about it but had the same issues with my android phone that everyone else has been having. The other "bad" which is really more of just a complaint is the terrible cord it comes with. Just don't really want to be BBQing with a cord that looks like it should be charging the wifes tooth brush.
As of today I have had this for a week as my wife picked it up for me last Friday for my birthday. A $500 price point for something I got to cook on 5 times in 6 days before it went south is...…. well in a word, crappy. It seems to me that this hit the market a little soon as I am not the only one having issues. Kinda like a car I guess, never buy one in the first model year.
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