Hello friends,Thank you so much for your ongoing support of the inkbird!
If you can't connect the Wifi model bbq thermometer IBBQ-4T to the app,hopefully this will help you:
Most people can't connect it with the app because the IBBQ-4T can't connect in a blended network,some WiFi routers now merge/blend 2.4GHz and 5GHz bands for greater connectivity.But the IBBQ-4T only works on 2.4Ghz WiFi networks.
So,look at this(Please be patient):
We suggest you use the"BBQ-4T"app,which is more suitable for it.If this app doesn't work,you can also try the"Inkbird pro"and"Inkbird plus"apps(
There is no failure except in no longer trying).
Then App and both your phone have to be on 2.4GHz WiFi.How to check is a complex job so we suggest you to have your 2.4GHz and 5GHz do not have the same WIFI name and password.You could log into your router's admin console to make this change.
Finally,make sure your phone and both the app are connected to 2.4GHz, then try connecting to the IBBQ-4T.
After that,you could re-activate the 5GHz band.It's a little easier if you disable 5GHz altogether,for a first connection.
Kindly reminding: Move the router as far as your wifi signal can reach.The IBBQ-4T should be kept away from metal and placed 1 meter above the ground to avoid weakening the signal.
We appreciate your support! If something is not clear, please let me know and I will correct it.You are also welcome to share and learn in the comments.
We'll do our best to provide better products and services!