Finally pulled the trigger on my new smoker - BELL FAB!!!

[gr0uch0]

File a dispute IMMEDIATELY with your bank. Depending on how this transaction was consummated through your bank, your timeline for contesting the double up may be running out. Run, don't walk to the bank. Now.

 

[ahumadora]

Don't feel lonely. 

6 months later I had to pay to fix my truck and now am taking my POS neighbor to court to try and get paid for backing into my truck.

I am building another one, same as the grey one this month, so will post pics, soon.

Yes, you can put as many shelves in as you like.

 

[rob sicc]

File a dispute IMMEDIATELY with your bank. Depending on how this transaction was consummated through your bank, your timeline for contesting the double up may be running out. Run, don't walk to the bank. Now.

DONE!

 

[rob sicc]

 
Don't feel lonely. 

6 months later I had to pay to fix my truck and now am taking my POS neighbor to court to try and get paid for backing into my truck.

I am building another one, same as the grey one this month, so will post pics, soon.

Yes, you can put as many shelves in as you like.

I just wish you lived much closer.  These beasts look awesome.

 

[rob sicc]

 
I would tell them you are getting a lawyer involved, It sounds like they are taking you for a ride..... 

I was thinking about it but the Lawyer will cost more than the smoker and they know that.

Plus they are in California so the logistics are also in their favor.

 

[gr0uch0]

 
DONE!

Good.  Questions:

1.  How'd you pay for it?  CC, check, debit card, wire, etc.

2.  What'd the bank tell you?

3.  When did you put the bank on notice, and when did the double charge hit your account?  Usually you've got 60 days from the date of the error to dispute.

4.  When is the bank to get back to you with their finding?

Start raising more hell than just a little bit with all concerned:  what you said about the expense of the lawyer being more than the cost of the smoker is exactly what they're hoping you'll do.  You don't need an attorney to start a small claims action against them, and this is exactly in the wheelhouse of small claims:  it's easily enough done and worth your time and effort, imho.

 

[rob sicc]

Well, here is the latest on my shipping problem.

I heard back from the shipping company.  Their response was short and sweet.  They declined the claim.  They said it was the fault of the person that packed it.  How do you pack a 1,000 pound smoker that is on wheels?  They won't reply to me.  They didn't even return my shipping charges.  This is so disappointing.   

 

[gr0uch0]

 
Well, here is the latest on my shipping problem.

I heard back from the shipping company.  Their response was short and sweet.  They declined the claim.  They said it was the fault of the person that packed it.  How do you pack a 1,000 pound smoker that is on wheels?  They won't reply to me.  They didn't even return my shipping charges.  This is so disappointing.   

Hello, small claims.  Not one micron of this $hit show is any of your doings.  Put everyone involved on notice and you'll get some resolution, even if you're told you need to file out of state.  It's easily enough done.

 

[hillbilly jim]

Regardless how it was crated (or not), if the carrier accepted it, they're responsible for it.

I would ask my attorney if I could sue for damages, court costs and legal fees.

 

[benziebbq]

I'd certainly sue, but even UPS can get out of a damage claim by simply stating the packaging was insufficient. Their acceptance of the item isn't necessarily acceptance of the hidden packing.

 

[gr0uch0]

 
Regardless how it was crated (or not), if the carrier accepted it, they're responsible for it.

I would ask my attorney if I could sue for damages, court costs and legal fees.

Not really a need for an attorney and his/her expense, Jim:  this falls squarely into small claims where you do it yourself.  And yes, expenses (within reason) are likely recoverable as long as the total doesn't exceed small claims' parameters.

 
I'd certainly sue, but even UPS can get out of a damage claim by simply stating the packaging was insufficient. Their acceptance of the item isn't necessarily acceptance of the hidden packing.

That's why he needs to name everyone involved:  manufacturer, packager, shipper, anyone who so much as looked at the unit before it showed up damaged.  Let the judge decide who gets to pony up without limiting the defendant pool from the onset.