Didn't realize that Weston was a hands off customer service, Jeff. They have a large line of consumer and commercial products, I would expect they had better CS.I will point out that Weston has no customer service available via phone under any circumstances. You are at the whim of their online help desk tickets. They did ultimately take care of my $400 item but I'll never buy another Weston product. If you can't afford someone to talk to me when there are issues I'll buy elsewhere.
Thanks again boys I wondered about cleaning it.
Didn't realize that Weston was a hands off customer service, Jeff. They have a large line of consumer and commercial products, I would expect they had better CS.
I just purchased a Weston meat grinder as the discount and gift card dropped it so much I couldn't pass it up. Only put a pork butt through it but it was flawless.
If it makes you feel better they did replace the faulty unit I got. It took about 4 days for their initial response to my submitted help desk ticket. After the initial response subsequent responses were fairly timely. I simply will not do further business with a company who offers no live support. They used to have an online chat support but killed that too.I picked up a Weston #5 1/3rd hp grinder not too long ago. It was less than half price of what I can get the LEM #8 BB for. I've run more than a few kg of pork shoulder through it and I haven't had a hiccup with it. Most of the time I can't keep up with feeding. Given what I've read here about customer support, I hope I don't have an issue either.
I picked up a Weston #5 1/3rd hp grinder not too long ago. It was less than half price of what I can get the LEM #8 BB for. I've run more than a few kg of pork shoulder through it and I haven't had a hiccup with it. Most of the time I can't keep up with feeding. Given what I've read here about customer support, I hope I don't have an issue either.
Weston #8 650 watt which converts to 7/8 hp, but I would rate it more 1/2 hpYa I also have a Weston grinder, # 12, 1 hp I think and it is a beast- well made and grinds anything very fast- I’ve only ran 15 or so deer so far tho
Plates and knives are mostly universal by the #, but the #5 is a bit harder to find....
I do wish I could find a source for different size plates since mine came with a 3.5mm and a 7mm plate. I wouldn't mind a 5mm and a 10mm plate to round out the stable.