Thermoworks RFX Shipping info?

[geek with fire]

Has anyone heard any information on actual ship dates for the T'Works RFX? I knew when placing my order that the estimated shipping was "September". But as we are closing out of August, I'm realizing "September" is starting to sound longer than what I hoped. And, yes, I'm not a patient human.

 

[BigW.]

I'm excited for this to come out also. It "should" be better than some that are currently available. When you do get it let us know how it works.

 

[Smokin Okie]

I was told by TW, it would be Sept 10th.

 

[pineywoods]

Has anyone heard any information on actual ship dates for the T'Works RFX? I knew when placing my order that the estimated shipping was "September". But as we are closing out of August, I'm realizing "September" is starting to sound longer than what I hoped. And, yes, I'm not a patient human.

Don't know but welcome back seems it's been awhile. Glad your back

 

[MrJRoz]

I was told by TW, it would be Sept 10th.

Great! - I preordered the 4 probe version - can't wait to try it out.

 

[Smokin Okie]

I go this in email from Thermoworks today

I want to personally thank you for your enthusiasm and trust in our newest innovation, RFX. While we can’t wait for you to try this groundbreaking wireless probe, we’ve encountered a delay in shipping. Due to an overwhelming number of orders and additional FCC testing, pre-orders will now ship in 3–4 weeks.

But here’s the silver lining: this short delay has allowed our product engineers time to make RFX even better. We’re moving from timed data transmission intervals to a smarter system that sends updates based on temperature change instead. Now, within the ThermoWorks App, you can choose increments of temperature change to trigger update transmissions, giving you more control and better quality data. Choose smaller increments for quick-cooking steaks or larger increments for low-and-slow briskets to get the data you need while maximizing our already industry-leading battery life.

Thank you for your patience as we work to bring you the best wireless thermometer on the market. We’re committed to keeping you updated on your order status and ensuring you get your RFX setup as soon as possible.

 

[geek with fire]

I go this in email from Thermoworks today

I was in the process of posting this when I got your post update. This was my concern all along given the lack of updated information from T-works. Oh well. It isn't a tragedy and should be an every day reminder why I should never pre-order anything interesting. I'm not patient enough. :-)

 

[MrJRoz]

I was in the process of posting this when I got your post update. This was my concern all along given the lack of updated information from T-works. Oh well. It isn't a tragedy and should be an every day reminder why I should never pre-order anything interesting. I'm not patient enough. :-)

I got the same email but FCC testing is important -- wouldn't want our other devices to crash during a cook now would we ;) - I like the change of state feature and who knows, maybe they will pull in other planned features. As an engineer, customers will often forgive late over crap - me personally I would rather have it late and working too over having it now and it not working as planned. Guess we will need to use our Smoke x4's a little longer.

 

[schlotz]

Not totally unexpected but it’s the next communication in 3-4 weeks that will solidify my mind.

 

[Smokin Okie]

I prefer them to take their time and get it right, rather than rush something out.

 

[geek with fire]

Since tomorrow will be 3 weeks from when T-Works announced there would be a 3-4 week delay, I reached out to them via chat. They would not give definitievly updated ETAs (I get it) but said based on my pre-order date, would hopefully get an email at the end of this week or early next with shipping information. So at this point, it is looking more like the 4 side of 3-4 weeks.

I do want to reiterate that this isn't a tragedy. I'm a big boy and can cook without toys. I just don't like it. I also want to make sure I have enough cooks under my belt and can trust the new hardware before the turkeys need to be done.

 

[normanaj]

I never preorder anything unless it's a proven product that's out of stock.

 

[Smokin Okie]

I canceled my order a couple weeks ago, but had nothing to do with this delay in shipping. The more I thought about it, I thought I did not have enough use for it to justify the expense. I'm doing good with wired probes.

That said, I smoked a brisket on the Franklin last Friday and it would've come in handy.

I will probably reconsider at some time, just not now.

 

[schlotz]

Since tomorrow will be 3 weeks from when T-Works announced there would be a 3-4 week delay, I reached out to them via chat. They would not give definitievly updated ETAs (I get it) but said based on my pre-order date, would hopefully get an email at the end of this week or early next with shipping information. So at this point, it is looking more like the 4 side of 3-4 weeks.

I do want to reiterate that this isn't a tragedy. I'm a big boy and can cook without toys. I just don't like it. I also want to make sure I have enough cooks under my belt and can trust the new hardware before the turkeys need to be done.

Thanks for the update Josh. Yeah, I'm in no rush either, so whenever it gets here.

 

[Smokin Okie]

What really sold me on the RFX , was the probe had four sensors.

My biggest worry when smoking a brisket or a large cut of meat like a pork butt, is that I've got the probe in a fat seam. I put a wired probe into a brisket before I hit the stall. I want to know when it comes out of the stall.

But after it does, I then get my Thermopen and start checking around and dayuum, I can get several temp readings.

And on a brisket, the last to get done is the middle, right where there's a fat seam. This is why I will end up purchasing an RFX. The four sensors should help measure the IT of the middle of a brisket.

This is my brisket from last Friday. I'd like to have rendered the fat in that seam better. I think with an RFX, I'll get a better measure.

 

[ifitsdeadsmokeit]

I am waiting to see what kind of black friday deal they offer. Look forward to no wires.

 

[jaxgatorz]

Got an email today..Shipping has started !!

 

[geek with fire]

Got an email today..Shipping has started !!

I saw that. And I like that they are adding a case to preorder folks. That said, I'd feel better about an actual shipping notification. Notifications about upcoming notifications are starting to mold.

Message we received:

Dear Josh,

In line with our last update on RFX, we’re excited to announce that we officially began shipping RFX today. Full production is well underway, and we’re fulfilling orders as quickly as possible. Each order will be shipped in the order in which we received it. In this initial phase of shipping, we’re expecting to ship modest quantities this week, with much higher numbers beginning next week. As soon as we ship your order, you’ll receive a shipping confirmation via email, including your tracking number.


We continue to have an overwhelming market response and order volume is higher than projected. New orders received today may take as long as 6 to 8 weeks to ship so we recommend you order any additional RFX units as soon as you possibly can.

We know people are very anxious to receive their RFX MEAT probes and try them out. We apologize for the delays. We think you’ll find that RFX has been well worth the wait! Thanks again for your pre-order!

To compensate for your patience, each RFX order placed prior to October 7th is being shipped with a Free Storage Case (value $23).

 

[schlotz]

Yup, got the same email.

 

[geek with fire]

For reference, today is week 4.14 of the estimated "shipping in 3-4 weeks" announcement made on 9/10. Still no shipping notification. We ordered a 4 probe set. If I'm a betting man, I am guessing single probe orders have a higher priority. I get it (I don't like it). But that's 4 happy customers vs 1 grumpy old dude.