Some of the links on this forum allow SMF, at no cost to you, to earn a small commission when you click through and make a purchase. Let me know if you have any questions about this.
I bought an 18" tube smoker from Todd a while back and after using it for several months, I decided that a 12" would suit my needs better. Rather than ordering a new 12" smoker, I asked Todd if I could order some new end caps so I could cut the tube down to 12". Rather than sending me a price quote, he sent me an order confirmation with a tracking number. He sent me new end caps and didn't even charge me for them. That's great customer care!
I've also had nothing but the best service from Todd. I also had a friend drop me some pellets for making him some bacon and they were awful compared to Todd's. I couldn't keep them lit and they'd give off a nasty white smoke..
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.