Hello,
MES40 Gen2 Model 20075315
All I am trying to find out is if there is a way to calibrate the temp on this smoker. I have searched the manual, support question, forums, etc. with no luck.
The internal temp of the unit is running 23 to 25 degrees lower than the actual displayed/ set temp. This is the case even after the smoker has been running for over and hour and should have stabilized by then. The internally temp has been checked with various other temp methods and each one shows a 23 to 25 degree difference in the actual temp vs. the set temp.
This makes it impossible to use on any recipe that calls for a cook temp. of 275 degrees because when the unit is set for 275, the actual temp. runs around 250 degrees. The unit cannot be set above the 275 set point to compensate for the difference.
I have also cleaned the built in temp. sensor and that did not help.
The model number is 20075315 with a code of 09GH if that helps.
Looks like Masterbuilt will not even allow any support contact with them anymore unless you upload a picture of your purchase receipt, which I do not have anymore since the unit is about 5 years old. I tried emailing them and just got an auto response telling me to go through their support form, which requires the receipt.
Thanks
MES40 Gen2 Model 20075315
All I am trying to find out is if there is a way to calibrate the temp on this smoker. I have searched the manual, support question, forums, etc. with no luck.
The internal temp of the unit is running 23 to 25 degrees lower than the actual displayed/ set temp. This is the case even after the smoker has been running for over and hour and should have stabilized by then. The internally temp has been checked with various other temp methods and each one shows a 23 to 25 degree difference in the actual temp vs. the set temp.
This makes it impossible to use on any recipe that calls for a cook temp. of 275 degrees because when the unit is set for 275, the actual temp. runs around 250 degrees. The unit cannot be set above the 275 set point to compensate for the difference.
I have also cleaned the built in temp. sensor and that did not help.
The model number is 20075315 with a code of 09GH if that helps.
Looks like Masterbuilt will not even allow any support contact with them anymore unless you upload a picture of your purchase receipt, which I do not have anymore since the unit is about 5 years old. I tried emailing them and just got an auto response telling me to go through their support form, which requires the receipt.
Thanks