MES 30" Issues

[jcollins]

Hello all,

The picture below is the exact smoker i have all i know it is the JMSS MES 30" 800 watt unit.
The issue i am having is that multiple times during a smoke the smoker will emit a dull constant beep and completely shut down, at this point i will have to unplug and plug it back in to make it work again. my question is, is it fixable? should i cut my losses? i purchased this privately i dont believe have any warranty info. Any help regarding my situation is greatly appreciated.

 

[smokerjim]

what temps are you trying to smoke at, are you using a different thermometer other then the factory one, they are know to be off. these have a high temp shut off for safety reasons, just a guess i'm sure some of the pro's will be around to help.

 

[jcollins]

what temps are you trying to smoke at, are you using a different thermometer other then the factory one, they are know to be off. these have a high temp shut off for safety reasons, just a guess i'm sure some of the pro's will be around to help.

i generally dont smoke over 250 degrees , and yes i do use an external probe thermometer. i dont think it is because of overheating.

 

[kruizer]

Give customer service a call. They may be able to help.

 

[Winterrider]

Maybe try cleaning the disc sensor in the back with some alcohol. It probably won't do anything if your digital external thermometer isn't showing 300+. Just a shot in the dark.