No problem. Obviously the majority of the gravity series grills have been good, otherwise they still wouldn't be on the market. I don't know what is up with the one I've got and have been dealing with
masterbuilt customer service trying to get it figured out. Couple things I can guarantee you it is not, it is not a lack of following instructions. It is not mods that have caused the issues. The mods were done to remedy the issues. And it's not just me bitching so everyone can hear my whine. As of right now I got $1000 in a deck ornament. I wish I had better experiences to share, believe me.