- Joined Jun 1, 2015
1.) Their customer service is bad! What happened to the customer is always right?
2.) They told me that this happens all the time and customers don't realize how easy these can get wet and ruined. Are you kidding me?? A device designed to work outside for BBQing is so sensitive that this will happen all the time? I even took the extra step to water-proof it.
I think this is how they keep revenue coming in. At any rate, be careful, I felt helpless and as if I was not telling the truth.
PitStop BBQ, St. Louis