Hi, I recently purchased an A-Maze-N pellet smoker, the maze not the tube (actually I did buy a tube too, but it hasn't arrived yet) Yesterday I was working on a smoked salt project for Christmas, and pulled out the AMNPs from the amazon box. First I put in some Mesquite Dust (bought at the store and opened up today), and tried that, I used a propane pluming torch and got it burning a bit, I held the torch at the hole for about 30 seconds, the directions say 45, but the metal looked all hot and blue like it was about to start melting so I backed off, I started both ends to double my chances of success. There was a decent flame on the dust for about 3-5 min and then it died out, I gave the dust several blows and it was really hot and reactive to my breath so I figured it was good. It was smoking a bit but not a lot. At this point I threw it into my MES 30 which I had set to only 100 and did have some slight smoke from the same dust in the pan of the MES going as well. within 10 min or so it was out. Later that day I decided to give her a try again, this time with hickory pellets (Treager brand from Scheels bought just minutes before trying this) This time I again lit both ends and on at least one did keep the flame on for 45 seconds and about 35 on the other. There was a good 3-4" flame for about 5-7 minutes, then I blew it out lightly and again gave it a few really good blows to get it red and smoking. At this point I had the smoker at 175 and there was a decent amount of smoke coming from the pan. I put the AMNPS in the same location which was in a tin pan just above the heating element. Again within just a few minutes both sides were out. Additional details: I live in SLC Utah I have an MES 30 It was a cold day but not raining or snowing or windy I cant remember where the vent was at the time, but most likely it was mostly closed (could that be my main problem) Bear suggested that due to my elevation the Tube may be my best bet as opposed to the maze in a previous post unrelated. Should I let the thing smoke for a while longer or burn for a while longer before using it? should I try the alcohol gel that they sell for it instead of the propane torch? Please help me out if you can, I really want this thing to work for me, and I need some tips on how to get it really roar'in.