Acu-rite warranty

[SmokinAl]

I bought 6 acu-rite digital remote thermometers at Walmart about 2 months ago they were on sale for $15. 3 of them are still working fine, but the other 3 are not. The probes are bad. I called 877-221-1252, Acu-rite customer service & told them the problem. I asked if I could buy new probes or were they under warranty. The lady said the model I had was too new to have replacement probes, so she is sending me 3 brand new complete units. This seems very fair to me. If you have any issues with acu-rite they seem willing to make you a happy customer. I hope the new probes last a little longer.
Al

 

[downstatesmoker]

Sounds like great customer service to me

 

[rickw]

Good customer service is golden.

 

[downstatesmoker]

I just got off a webinar which was all about that.

 

[the dude abides]

Good deal. Glad to hear they're taking care of you.