Acu-rite warranty

Discussion in 'Meat Thermometers' started by smokinal, Nov 19, 2009.

  1. smokinal

    smokinal Smoking Guru Staff Member Moderator OTBS Member ★ Lifetime Premier ★

    I bought 6 acu-rite digital remote thermometers at Walmart about 2 months ago they were on sale for $15. 3 of them are still working fine, but the other 3 are not. The probes are bad. I called 877-221-1252, Acu-rite customer service & told them the problem. I asked if I could buy new probes or were they under warranty. The lady said the model I had was too new to have replacement probes, so she is sending me 3 brand new complete units. This seems very fair to me. If you have any issues with acu-rite they seem willing to make you a happy customer. I hope the new probes last a little longer.
    Al
     
  2. Sounds like great customer service to me [​IMG]
     
  3. rickw

    rickw Master of the Pit OTBS Member

    Good customer service is golden.
     
  4. I just got off a webinar which was all about that.
     
  5. the dude abides

    the dude abides Master of the Pit OTBS Member

    Good deal. Glad to hear they're taking care of you.
     

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