I’m hoping someone can offer some help. (Note I have a char-broil electric smoker...if that matters). I went out to smoke today and ran through the preheat and the element wouldn’t heat at all. Googled, searched, YouTubed and took off the back thingee to discover a charred cord. When I searched around and watched YouTube, everyone says it’s an easy fix, but the explanations seemed to imply some previous knowledge. LOL. Could anyone give me directions for dummies (me) and maybe tell me what I might need to order to do this repair?