1. Some of the links on this forum allow SMF, at no cost to you, to earn a small commission when you click through and make a purchase. Let me know if you have any questions about this.

What is up with Masterbuilt?

Discussion in 'Electric Smokers' started by smoking in ft. collins, Oct 6, 2013.

  1. I purchased a 20071012 smoker yesterday at Cabela's in Denver.  Clearance priced at $179.

    I took everything out to build it and found that I received 2 thermometers, 2 chip trays (that will come in handy) and 2 drip pans.  What I did not get was 2 legs.  I went to the Masterbuilt website and it is down.


    Anybody know anything?

    Thanks, John
  2. John

    Keep trying their web page. They will send you the legs.

    Happy smoken.

  3. Probably just website maintenance. It is an unfortunate coincidence it's happening at the same time you are experiencing a quality issue.
    Last edited: Oct 7, 2013
  4. s2k9k

    s2k9k AMNPS Test Group

    I went there yesterday looking to download a manual and same thing.
  5. I talked to them today. Legs are on the way.