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What is up with Masterbuilt?

smoking in ft. collins

Smoke Blower
143
17
Joined Sep 7, 2006
I purchased a 20071012 smoker yesterday at Cabela's in Denver.  Clearance priced at $179.

I took everything out to build it and found that I received 2 thermometers, 2 chip trays (that will come in handy) and 2 drip pans.  What I did not get was 2 legs.  I went to the Masterbuilt website and it is down.

www.masterbuilt.com

Anybody know anything?

Thanks, John
 

themule69

Epic Pitmaster
12,888
349
Joined Oct 7, 2012
John

Keep trying their web page. They will send you the legs.

Happy smoken.

David
 

bama bbq

Master of the Pit
2,353
70
Joined Sep 24, 2011
Probably just website maintenance. It is an unfortunate coincidence it's happening at the same time you are experiencing a quality issue.
 
Last edited:

s2k9k

AMNPS Test Group
11,326
180
Joined Sep 8, 2011
I went there yesterday looking to download a manual and same thing.
 

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