First, let me say thank you for letting me participate in your forum. I have learned by reading many posts on this forum. Since I never smoked any meats I hope to keep learning and someday, perhaps, share what I have learned.
I became interested in a pellet grill because my son and son in law have grills and the food tastes fantastic, LOL! I have done a lot of internet research in the past 4 months about pellet grills. I concentrated on American made units and researched and study each and every grill made in the USA. I was amazed, somewhat, about how some of the manufacturers treat prospective customers. They spent thousands of dollars each year on advertising and promotions and yet when a customer inquires they fall short, either by being curt, rude, short or ignoring e-mails and phone calls. (I am very sensitive about customer service. I tell my children-if a vendor is not helpful when you inquire about buying their product, what would happen if you buy their product and then the product fails or needs repair? Good luck with that! So, stay away and do not do business with them).
After extensive studying and researching I chose to purchase a Grand Slam grill by Blazi'n Grills. They were very helpful and professional and answered all my questions patiently. The unit is very well built with all the features as described and since I live in a cold climate state the double wall insulation is a plus. It is build by a small American company from Beatrice, NE competing in our chinese economy. In my opinion, it was the best built unit that I found. It was just delivered so I have yet to cook on it. Once I cook something and learned how to post it here - it be shown.
I became interested in a pellet grill because my son and son in law have grills and the food tastes fantastic, LOL! I have done a lot of internet research in the past 4 months about pellet grills. I concentrated on American made units and researched and study each and every grill made in the USA. I was amazed, somewhat, about how some of the manufacturers treat prospective customers. They spent thousands of dollars each year on advertising and promotions and yet when a customer inquires they fall short, either by being curt, rude, short or ignoring e-mails and phone calls. (I am very sensitive about customer service. I tell my children-if a vendor is not helpful when you inquire about buying their product, what would happen if you buy their product and then the product fails or needs repair? Good luck with that! So, stay away and do not do business with them).
After extensive studying and researching I chose to purchase a Grand Slam grill by Blazi'n Grills. They were very helpful and professional and answered all my questions patiently. The unit is very well built with all the features as described and since I live in a cold climate state the double wall insulation is a plus. It is build by a small American company from Beatrice, NE competing in our chinese economy. In my opinion, it was the best built unit that I found. It was just delivered so I have yet to cook on it. Once I cook something and learned how to post it here - it be shown.
