Discussion in 'General Discussion' started by hooked on smoke, Oct 15, 2016.

  1. Im really frustrated. It has been 6 times that I tried logging in and have had to reset my info. What's going on?
    I recorded my log in info each time so I know I'm using the correct log in info. What the heck?
  2. gearjammer

    gearjammer Master of the Pit

    'Puters be crazy, I have a love hate (heavy on the hate side)

    relationship with the things.

    Al will be along shortly and I'm sure he will get you fixed up.

    Have fun.

  3. chef jimmyj

    chef jimmyj Smoking Guru Staff Member Moderator Group Lead OTBS Member

    We have no other reports of this issue. Bmudd14474 is the resident IT guy. I'll send a PM...JJ
  4. Thank you.
  5. bmudd14474

    bmudd14474 Smoking Guru Staff Member Administrator Group Lead OTBS Member SMF Premier Member

    @hooked on smoke

    I do not see any issues with your account and haven't had anyone else with this issue. PM me if this happens again and we will keep digging.


  6. Alright, thank for taking the time to look into it.
  7. mdboatbum

    mdboatbum Master of the Pit OTBS Member

    You sure you're not in private browsing mode? Or have your browser set to not accept cookies? I have mine set to not remember anything, and I have to log in every time. The info is stored on your computer, not the site. Another possibly is that someone is using your computer and clearing the browser history and cache when they're done. Have any teenage boys in the house by chance? :)
  8. I'm actually using the app on my phone. But I never thought of that, I do clear the cache and browsing history regularly.

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