Just thought i would mention they have also released a PID controller that is retrofit for the older woodwind series, DLX models, and i believe the SG models as well. I just installed on on my DLX24 w/sear box and cannot be happier. Right now you can pick up the woodwind with pid and sear box on sale.
I will second what someone posted earlier about
camp chef's customer service it was great. Initially my grill also arrived with some damage (150lbs package shipped from UT to WI ground).
Camp chef was quick to respond to my concerns and after a little bit of trouble shooting they more than made up for my inconvenience. They sent some stuff for my trouble and now everything is working great! the PID controller is very steady 5-10 degree swings on temps vs 25 or more with non PID controller. and i have verified the temps with a
MEATER+ as well as another probe laying on grate level. We like ours so much we purchased one for my mother for Christmas! i drove up early and set it up for them and they are loving it too. Easy to use. accurate temps. and exceptional customer service.
a quick note on the sear box. This add on can turn your pellet grill into the all in one option for many people. The sear box will get HOT and fast. I have used it to finish sous vide steaks, quick grilled chicken, hot dogs, burgers etc. its great for quick cooks where you dont want to wait for reverse sear or something when cooking quick options for kids. I have pictures using my laser themometer where the sear box will get over 900 degrees. comes with cast iron grates has worked flawlessly from day 1. the only thing i would mention about this is if you end up getting the sear box, order the front shelf becasue you will lose the shelf space on the right side of the grill after removing the shelf to install the sear box. the front shelf while costly at 75$ will save you head aches when carrying a platter out with meat on it and while taking things on and off the grill.
just my .02