- Joined Oct 23, 2019
if you look on Camp Chef's website the PID controller is not available for purchase, but it can be purchased over the phone through their customer service department. Though according to the woman i spoke with when getting mine i could take a few weeks to ship/deliver. Although she said that to me and it shipped the next day, delivered in 4 days. probably a little bit of undersell and over deliver. i believe they retail for around $250. Even if you don't order the PID. I would recommend you contact camp chef's customer service. Camp Chef really was great to work with. When i was having temp swings they were helpful with troubleshooting, and they will make it right whether they have to send a new temp probe or controller (both of which are extremely easy to change out even for someone who is not mechanically inclined(me)). at the least i would give them a call and talk to them about your issues. no reason to spend 8-900$ and not be happy.My camp chef temp swings are insane. I'd be happy with 25 degrees but at a minimum mine swings at least 50-70 up and down and I've even seen it go over 100 in either direction also. Kind of sucks I may have to buy the PID controller just to tame it a little but it is what it is. Also I agree that the front shelf is a must but I ordered mine off QVC's website for $50 with free shipping.