I have been posting to the chat forum under the "bugs" category and finally got an answer.... worth checking out.
I basically spelled out our problem with a large number of users not being logged out properly and remain in the chat as if they are there even after they are long gone and even days later..
The first answer I have received so far is posted below:
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Verify first that these users are allow pop ups on your site. There is a small javascript pop up and if they stop this from opening up that will cause this issue.
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While I can't tell you how to allow popups for this website on every popup blocker software available, I can give you a link to a how-to page if you use the Google Toolbar..
I can also give you a nice tip which I use a lot..
To allow a popup on your terms, simply hold down the Ctrl key before you click the link and continue holding it until after you have clicked on the link.
In our situation at the forum, you would hold down the Ctrl key, hit the red dot at the top right then release.
This should allow any popup to open regardless of the popup stopper on your browser
Just try it..
If you are already allowing popups on the forum website and still have problems then please post here and let me know that along with the type of browser you are using.
I am working on this problem and while it may be something simple, I have yet to find a workable solution.
I will post any other suggestions I receive from the chat forum.
I basically spelled out our problem with a large number of users not being logged out properly and remain in the chat as if they are there even after they are long gone and even days later..
The first answer I have received so far is posted below:
******************************************
Verify first that these users are allow pop ups on your site. There is a small javascript pop up and if they stop this from opening up that will cause this issue.
******************************************
While I can't tell you how to allow popups for this website on every popup blocker software available, I can give you a link to a how-to page if you use the Google Toolbar..
I can also give you a nice tip which I use a lot..
To allow a popup on your terms, simply hold down the Ctrl key before you click the link and continue holding it until after you have clicked on the link.
In our situation at the forum, you would hold down the Ctrl key, hit the red dot at the top right then release.
This should allow any popup to open regardless of the popup stopper on your browser
Just try it..
If you are already allowing popups on the forum website and still have problems then please post here and let me know that along with the type of browser you are using.
I am working on this problem and while it may be something simple, I have yet to find a workable solution.
I will post any other suggestions I receive from the chat forum.