Hi all, I’m looking to purchase a new smoker. Anyone have any opinions or advice on the CAMP CHEF XXL wood pellet smoker? I currently have a Masterbuilt dual fuel 2 door smoker. On my 3rd year. Rotting a b it and think it’s time for an upgrade.
Thats another issue with CC smokers. The clean out plate is to thin and warps from the heat. I had to pull my plate off the smoker and hold on flat surface use a hammer to flatten plate back out. Once you get it working freely try running it up to high temp again. If warps again return smoker. Yes they are nice on phone and will keep sending you free replacement parts till you can disassemble and reassemble your smoker with your eyes closed.Just received and assembled a Camp Chef DLX pro. Did the initial burn in yesterday and went through the shutdown mode. After it cooled down I tried to slide out the ash catch to clean out the ashes left. It will not slide out now to open it. Any comments??
Just received and assembled a Camp Chef DLX pro. Did the initial burn in yesterday and went through the shutdown mode. After it cooled down I tried to slide out the ash catch to clean out the ashes left. It will not slide out now to open it. Any comments??
Wow thanks, hope all that nonsense doesn't happen. Doing first smoke on it today and will check further. Thank you for your reply BC!!!Thats another issue with CC smokers. The clean out plate is to thin and warps from the heat. I had to pull my plate off the smoker and hold on flat surface use a hammer to flatten plate back out. Once you get it working freely try running it up to high temp again. If warps again return smoker. Yes they are nice on phone and will keep sending you free replacement parts till you can disassemble and reassemble your smoker with your eyes closed.
I had the same issue with my Woodwind SG last year when I bought it. CC sent me a new plate assembly and instructions on how to replace it. The original plate was bent/warped in one corner causing the plate to be very difficult to move. The replacement part is still working as it was designed to do. I had 3 other malfunctions in the first 3 month's of use and CC was very quick to get me replacement parts and all has been 100% since the last part was replaced. It is sad that the CC pellet products seem to have so many manufacturing issues (made in China), but they do offer excellent customer service to resolve the issues. And my Woodwind SG has worked flawlessly since the last replacement part was installed. I will probably order the WiFi retrofit controller sometime this year. They are currently out of stock on the kit and about 5 weeks out on getting them in stock. Cost is about $200, but has some really nice upgrade features.Just received and assembled a Camp Chef DLX pro. Did the initial burn in yesterday and went through the shutdown mode. After it cooled down I tried to slide out the ash catch to clean out the ashes left. It will not slide out now to open it. Any comments??