- Joined Sep 5, 2013
Thank you ososmokeshack.You’re awfully passionate about your opinion. Everyone is entitled to one. I think you make very good points. Doesn’t mean nobody else can.
I am not surprised at all that your merchant who used to carry BGE, told you that the KJ was a better product. They know it. I don't know your merchant, but I am sure that your merchant is likely not in business to lose money by selling inferior products and having people come back to him with a rash of complaints.All good points. The BGE was great never had any issues with exception of the thermometer. I didn't bother with getting a new one because I purchased a Flame Boss. Like I mentioned, I fully intended to go buy a larger BGE and was shocked to learn the store didn't carry them. When asked why, they said the KJ was a better product. This caught me off guard because they are both ceramic eggs in different colors. I do fancy the mesh gasket on the KJ. All the other accessories don't really do anything for me since I own most things that I purchased from random vendors. It is interesting that the BGE doesn't appear to have any intentions on modifying their gasket. The hardware store is willing to sell me the KJ classic II for 899 if I'm willing to pick it up in a box. I might go that route if I don't see anything in the next few days that screams don't buy a KJ.
Well, I found the following when searching for information about Big Green Egg warranty.I have had a KJ Big Joe for several years now and I couldn't be happier with it. I went through the same BGE, or KJ you are going through now when I was deciding on my purchase. They will both make great food and it comes down to the little things. I don't know if it is still this way but the deciding factor for me was the warranty. The BGE warranty was void if you use any accessories other than the ones made by BGE. I wouldn't deal with a company like that, so for me it was BJ. You should check and see if they still have the same conditions on their warranty.
Yep, they haven't changed a thing. Like I said this was the reason I went with the KJ.Well, I found the following when searching for information about Big Green Egg warranty.
I knew about this first part. This applies to KJ too. But KJ "dealers" are seemingly everywhere. Big box stores, the major hardware chains, Lowes, Home Depot. Walmart, BBQ guys, and many other places on the internet.
But anywhere, here is what I found.
Big Green Eggs and related products purchased from unauthorised dealers or through unauthorised retail channels or unauthorised third parties are not covered under the warranty provisions.
Please note: If a consumer purchases from an unauthorised source, even one operating as a legitimate business offering products in unopened boxes with blank warranty cards (but is an unauthorised reseller), they are buying, by legal definition, used products. If someone buys from an unauthorised reseller or retailer, or from an unauthorised online reseller, they are almost always buying items without manufacturer’s warranties regardless of any statements or claims made by the seller. This is the published policy of many brands and companies, not just Big Green Egg......"
OK. You buy a Big Green Egg from anyone other than an authorized Big Green Egg dealer, even if it is new in the box, and it's out of warranty, since if you have to make a warranty claim, they want to know who you bought it from. Fair enough.
Now ......what I didn't know, and what I believe that retfr8flyr is referring to in his above post, follows:
13. VOIDING THE WARRANTY: Any unauthorised modifications or alterations to an EGG will void the warranty. This includes drilling holes or tampering with any of the parts; using any parts inside the EGG other than authentic Big Green Egg components; or using any internal components in any way other than as intended by the manufacturer. Modifying or substituting any internal components, including the fire grate and fire ring, will void the warranty, and Big Green Egg expressly disclaims any liability for any direct, indirect, incidental or consequential damage which may result...."
Wow......"using any parts inside the EGG other than authentic Big Green Egg components;"
Here I was priding myself on knowing the differences between these two products, and even I didn't know this interesting tidbit.
Well ACE has the large Big Green Egg on “sale” if it can be called such, for $899.00.Yep, they haven't changed a thing. Like I said this was the reason I went with the KJ.
I would encourage you to do some research on air leaks with regard to Vision kamados as a practical part of making your purchasing decision.I have a KJ Classic III and I LOVE IT. I literally can't ask for anything else in a Kamado however I have have no complaints to share any opinions of customer service with.
I think KJ and BGE are the two premier brands and I also think that KJ offers more value for the money. I don't see a decided better quality of unit from BGE over KJ for similar money. My research also showed that I like the III's addition of the sloroller. Is it a LEAP? Nah, probably not, but it's funky enough to get my money.
Now I have another problem: I'm now stuck in Canada and my KJ is in Arizona. I'm really missing my Kamado so I'm thinking of augmenting my Arizona unit with one here but my budget won't support another KJIII so compromise it is. I'm considering a Vision Classic B this time for the same value for the money reasons that I think the KJ beats the BGE on. It's another leap, and I'd REALLY like someone else to make this decision for me but honestly, especially for the level of cook I am and who I'm serving (my family, friends and myself) and what I expect it to do, I really intellectually believe that a good quality (and I think Visions are good Kamados too) Kamado is all you need. The rest is brand pride, comfort and reputation but I highly doubt food made on one brand will be noticeably better or easier to cook on than the other.
I am always reminded about the first really (only actually) big (to me) budget stereo set up I bought and in researching sound quality I learned that many high end units produce gains in sound quality only measurable or detectable by machinery not by your ears.....chasing the highest quality can sometimes only be an exercise in feeling good.
Whew....thanks for the rant....now what have you decided?
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