- Nov 19, 2015
- 15
- 10
Horrible, absolutely Horrible experience. They are great at taking your order and money, but don't expect any contact after your completion date has come and gone. I finally had to get a lawyer involved and it still was 5 weeks late. Once I got my smoker, the motor tore off of it's mounts and ruined $700 of meat. I have owned it 4 months and am on my 4th motor. Of course Cadillac Cookers won't respond to my emails or calls. I guess I am on my own. Please beware!!!!!! Here is a link to the Better Business Bureau with similar complaints: http://www.bbb.org/stlouis/business...c-cookers-in-sikeston-mo-310568016/complaints I am not normally the type to write reviews such as these, but if I can save one person the aggravation and expense that I have been through, it will be worth it. www,xyzBBQ.com