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BBQ Guru- Customer Service

millerbuilds

Smoking Fanatic
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Joined May 13, 2013
Just wanted to give a shout out to BBQ. I dropped my DigiQ DX3 Controller and broke it.
I just got off the phone with their Customer Service, WOW they were awesome to deal with.
Besides building high quality controllers, their customer service is top notch

Smoke ON!

- Jason
 

SmokinAl

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They make a very high quality product, I have had a dx2 for 7 or 8 years, and just used it last weekend to smoke a butt overnight in my WSM. I have never even had to replace a probe cable. It works just like the day I bought it.
Al
 

millerbuilds

Smoking Fanatic
SMF Premier Member
★ Lifetime Premier ★
832
353
Joined May 13, 2013
They make a very high quality product, I have had a dx2 for 7 or 8 years, and just used it last weekend to smoke a butt overnight in my WSM. I have never even had to replace a probe cable. It works just like the day I bought it.
Al
I love mine and it has been great. Until I dropped the controller (totally my fault). I called them and they were incredibly helpful and more than fair on getting me a replacement DX3.

Thanks,

Jason
 

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