SherryT
Smoking Fanatic
Well, I spent over 20 years working in hotels (one locally-owned and the rest were upper mid-range franchises), the last 13 as manager. I could tell you stories that would make you laugh, make you cry, or make you never want to stay in a hotel again...ever.
And it has little to do with the franchise or the location...it happens in all of them from time to time.
Example...we had to COMPLETELY gut three adjacent rooms down to the studs because the "guest" in the middle room decided there was no better place to cook meth than in one of my $150/night hotel rooms.
Then there was the $2480 money roll in the filter basket of a coffee pot that my housekeeper SWORE she washed when she cleaned the room 30 minutes before the guest called and told me where it was.
Then there was the foreigner who, with a dead-serious look on her face asking me if was safe to drink the water in the toilet (and no, she wasn't calling the bathroom itself a toilet...she was, in fact, referring to the toilet BOWL!).
Then there was a member of an international shooting team who, after checking out three days earlier, called me to ask me to get his rifle from under the mattress (which, in and of itself, exposed another housekeeper not doing her job). If memory serves, I had to go through a gun shop to get it returned to him as I wasn't able to ship it myself.
Let me stop...I'd be sitting here all night long if I don't!
And it has little to do with the franchise or the location...it happens in all of them from time to time.
Example...we had to COMPLETELY gut three adjacent rooms down to the studs because the "guest" in the middle room decided there was no better place to cook meth than in one of my $150/night hotel rooms.
Then there was the $2480 money roll in the filter basket of a coffee pot that my housekeeper SWORE she washed when she cleaned the room 30 minutes before the guest called and told me where it was.
Then there was the foreigner who, with a dead-serious look on her face asking me if was safe to drink the water in the toilet (and no, she wasn't calling the bathroom itself a toilet...she was, in fact, referring to the toilet BOWL!).
Then there was a member of an international shooting team who, after checking out three days earlier, called me to ask me to get his rifle from under the mattress (which, in and of itself, exposed another housekeeper not doing her job). If memory serves, I had to go through a gun shop to get it returned to him as I wasn't able to ship it myself.
Let me stop...I'd be sitting here all night long if I don't!