Tried the tin can/soldering iron cold smoking method. It worked OK but I wanted something that smoked longer and was more versatile. I ordered the AMNPS. Received it on a Friday, a week ago.. The only problem I had was that I couldn't get the supplied propane torch to work. Turned out it was defective so I bought a torch so I could use the smoker. The AMNPS worked great once I was able to start it properly as I cold smoked eggs, two kinds of cheese and butter. I called Todd on Monday and told him about the defective torch. He immediately gave me three options: refund, credit towards future purchases, or provide more pellets. I opted for the pellets. He immediately sent me two more bags, one Apple and one Perfect Mix. You can't ask for better service than what he provided. No wonder Todd has so many happy converts. KUDOS TO TODD.