Master of the Pit
- Joined Oct 10, 2017
This is good to know. Placed an order yesterday for tomorrow and my order hasn’t shipped yet.I tried to use them for the 4th but got hosed.
I received an email Thursday morning (July 1rst) that if I ordered that day I could get my order before the Holiday. I jumped on it for some beef short ribs and some duck legs.
Placed the order and even chose next day delivery for an additional $35. After I placed the order it said delivery for the following Wednesday.
I tried calling to clarify and the phones were busy but had an option for a call back. That was at 9:45 am and by 2:00 pm no call. Called again and got a bit of a huffy
customer service and was told the 35 dollar charge was for shipping on Tuesday for Wed. delivery. I asked what happened to before the holidays? He said other customers
got in before me! He offered no solution other than that I chose Wednesday for delivery which I did not.
Long story short is that I just cancelled the order but I was able to find short ribs local for a little cheaper. Wrote to CS but no reply.
Wont be trying them again.....