Weber rotisserie update

[lamar]

Received my new Weber rotisserie ring last week. First time I used it, I noticed it did not sit level in the kettle. Carried it into the shop and placed it on my workbench and discovered the problem. It is nowhere flat. There is a 1/4" gap on the bottom. Turned it upside down and saw the same gap. It's just not flat.

rotisserie ring.jpg

• lamar
• Dec 24, 2016

Called Weber customer service and sent the picture. Have not heard back from them. I feel sure they will take care of it though.

 

[seenred]

Howdy Lamar..Sorry to hear you got a lemon!  Weber is usually pretty good about taking care of CS issues, so hopefully they'll make it right for you.

Red

 

[fwismoker]

If you're able to get a refund vs getting a replacement then I'd get a Cajun Bandit rotisserie kit.  It's a better product, all SS and will also work great with a WSM.

 

[lamar]

Talked to Weber CS this morning. They are sending a new rotisserie ring.