I love the Traeger for grilling and use it often. I can not use it for smoking as the hopper doesn't properly feed pellets.They jam. About every 15 minutes I have to go push the pellets toward the center otherwise the auger can go dry with pellets along the edges. I have called Traeger customer service about this but they have not helped. I can not leave the unit unattended since it doesn't feed properly. Has anyone found a way around this? Does anyone know if the newer or larger models have the same issue? Doesn't anyone know how to get the Traeger folks to care? Since this is a smoker, I consider it a major design flaw.