The New Rec Tec RT-700 Bull Has Arrived

[SlowmotionQue]

Something is wrong. Mine does not cycle on and off as you describe. And temps hold rock steady. I’ve also verified temps using an auxiliary tappecue thermometer.
I’d say your board under the left shelf is bad. Rather than send the entire unit (what a pain) back why not get them to just send a controller ?

When I read his post above I was thinking the same thing on his controller. Sounds like his controller might be bad.

I also wonder what his feed rate is set at.

 

[foamheart]

Something is wrong. Mine does not cycle on and off as you describe. And temps hold rock steady. I’ve also verified temps using an auxiliary tappecue thermometer.
I’d say your board under the left shelf is bad. Rather than send the entire unit (what a pain) back why not get them to just send a controller ?

So technical and on Easter Sunday! I can't imagine how much that'll cost you!

 

[CountyCop911]

When I read his post above I was thinking the same thing on his controller. Sounds like his controller might be bad.

I also wonder what his feed rate is set at.

Factory default at 65.

 

[CountyCop911]

Just cleaned er' up a bit and now testing. Set to "LOW". Soon as it hit 180 actual, fan starts cycling On-Off again.

 

[CountyCop911]

Something is wrong. Mine does not cycle on and off as you describe. And temps hold rock steady. I’ve also verified temps using an auxiliary tappecue thermometer.
I’d say your board under the left shelf is bad. Rather than send the entire unit (what a pain) back why not get them to just send a controller ?

They did not offer to replace anything. Did a great deal of research on Smokers and made a choice for the RT-700. Last thing I want is to ship it back but second, I do not want another ruined outing.

 

[bdskelly]

They did not offer to replace anything. Did a great deal of research on Smokers and made a choice for the RT-700. Last thing I want is to ship it back but second, I do not want another ruined outing.

That is crazy... They should send you a new controller. I accidentally broke the lens for the inside light while cleaning it. They replaced it as warranty. I insisted that it wasn’t a warranty. And that I was cleaning the lens when a beer bottle just jumped up and knock into my hand! (Gotta watch those)
They would hear nothing of it. A new part was sent 2nd day air at no charge. We have very different customer service experience

 

[ross77]

Just cleaned er' up a bit and now testing. Set to "LOW". Soon as it hit 180 actual, fan starts cycling On-Off again.

This is normal. Fan will cycle at 180 for the Xtreme Smoke feature. It lets the pellets smolder to generate more smoke. It will occasionally cycle at other times to maintain the proper temp.

Weren’t you having a bunch of issues a couple weeks ago that we addressed? It’s best to just call RecTec if you think something is wrong.

 

[CountyCop911]

The problem is it Cycles on and off at whatever setpoint and yes I did have problems a couple of weeks ago and still do. Worked with them however nothing has changed and they did not offer to replace any components. I have sent them screen shots of the Temps over a period of time and the temps were 100 degrees or more over setpoint. Cannot cook slow-and-low and 325 degrees.