- Joined May 9, 2010
Limited Lifetime Warranty on Ceramic Parts
You'll have to hope they don't question it or you'll have to somehow prove it was defective.Kamado Joe® warrants that all ceramic parts used in this Kamado Joe® grill and smoker are free of defects in material and workmanship for as long as the original purchaser owns the grill.
That is sad. I think each of us gets a little attached to our smoker. Then I also want what ever I buy to last forever.
I’ll let you know how it turns out. I’ve had it for over two years now and it’s been an excellent cooker. I’ve been really thrilled with it until this incident. I know they have redesigned the fire boxes, I assume due to these kinds of issues, so I hope they will send me the new design. If they won’t send me one I see I can buy them from some web sites. I hope I don’t have to pony up for it though.I am actually looking to add a ceramic cooker to my aresonal and I really thought I had settled on the Kamodo Joe...I am interested inhow this plays out because if they dont stand behind their product...then no Joe for me!!
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