- Joined May 9, 2010
Well I have to respectfully disagree that I have a poor attitude about the situation. I think it’s awesome that they honor their warranty. That’s cool and all. But to make your customer go without their only grill for three weeks because of your ultimately defective product seems excessive to me. Maybe I’m just spoiled in the era of Amazon Prime shipping, but I would certainly think they could get a replacement to me sooner than 3 weeks time.