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Shout out to ThermoPro C/S

912smoker

Smoking Fanatic
SMF Premier Member
590
327
Joined Nov 29, 2020
In the days where customer NO service seems to be the norm, I had a very good experience with ThermoPro. I know they're alot of great products on the market and thanful that Inkbird supports this forum (I plan to place an order with them today for the vacuum sealer).
My TP-19H suddenly died Wed evening so called c/s. All I need to do was provide my Amazon order # and they has a replacement on the way !
Arrived at my door yesterday ! Great experience and service !
 

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Bigheaded

Smoke Blower
93
119
Joined Mar 14, 2021
Good to hear, I had a similar experience with Ooni, my scale wasn't working. I asked if there was any way to recalibrate it, they asked if my address was the same they had from my order, and BOOM sent another out. Even better here, ThermoPro isn't even the big-name expensive brand here. ThermoWorks are like 4-5x the price an might not even do what they did for you.
 

normanaj

Master of the Pit
SMF Premier Member
1,426
801
Joined Feb 2, 2014
I have nothing but good experiences with ThermoPro and their products.
 

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