The controller for my Rec Tec RT-680 started having some issues a couple weeks ago. I called up Rec Tec and they sent me a new one, no questions asked. Rec Tec's exact response was, "weird things happen, but that's what the warranty is for."
I am very impressed with their customer service and their 6 year warranty. If you're on the fence about which pellet smoker to buy. Take another look at Rec Tec.
I am very impressed with their customer service and their 6 year warranty. If you're on the fence about which pellet smoker to buy. Take another look at Rec Tec.