Priceless

[walking dude]

>Cancel your credit card before you die..........(hilarious!)
>
>Now some people are really stupid!!!! Be sure and cancel your credit cards
>before you die.
>
>This is so priceless, and so, so easy to see happening, customer service
>being what it is today.
>
>A lady died this past January, and Citibank billed her for February and
>March for their annual service charges on her credit card, and added late
>fees and interest on the monthly charge. The balance had been $0.00 when
>she died, but now somewhere around $60.00. A family member placed a call to
>Citibank.
>
>Here is the exchange:
>
>Family Member: "I am calling to tell you she died back in January."
>
>Citibank: "The account was never closed and the late fees and charges still
>apply."
>
>Family Member: "Maybe, you should turn it over to collections."
>
>Citibank: "Since it is two months past due, it already has been."
>
>Family Member: So, what will they do when they find out she is dead?"
>
>Citibank: "Either report her account to frauds division or report her to
>the credit bureau, maybe both!"
>
>Family Member: "Do you think God will be mad at her?"
>
>
>Citibank: "Excuse me?"
>
>Family Member: "Did you just get what I was telling you - the part about
>her being dead?"
>
>Citibank: "Sir, you'll have to speak to my supervisor."
>
>
>Supervisor gets on the phone:
>
>Family Member: "I'm calling to tell you, she died back in January with a $0
>balance."
>
>Citibank : "The account was never closed and late fees and charges still
>apply."
>
>
>Family Member: "You mean you want to collect from her estate?"
>
>Citibank: (Stammer) "Are you her lawyer?"
>
>Family Member: "No, I'm her great nephew." (Lawyer info was given)
>
>Citibank: "Could you fax us a certificate of death?"
>
>Family Member: "Sure." (Fax number was given )
>
>
>
> After they get the fax:
>
>Citibank: "Our system ju st isn't setup for death. I don't know what more I
>can do to help."
>
>Family Member: "Well, if you figure it out, great! If not, you could just
>keep billing her. She won't care."
>
>Citibank: "Well, the late fees and charges do still apply." (What is wrong
>with these people?!?)
>
>Family Member: "Would you like her new billing address?"
>
>Citibank: "That might help."
>
>Family Member: " Odessa Memorial Cemetery , Highway 129, Plot Number 69."
>
>Citibank: "Sir, that's a cemetery!"
>
>Family Member: "What do you do with dead people on your planet???
>
>
>
>(Priceless!!)

 

[grothe]

Very funny But......... it's unfortunately not surprising. What is wrong with people??????????????

Gene

 

[travcoman45]

Ain't that the sad damn truth!

 

[capt dan]

Good chance they were talking to someone in India or Pakistan too!

 

[sumosmoke]

That's so sad, but terribly true with credit card companies harassing survivors about credit card debt owed by the deceased. My Dad passed last year and my Mom still gets phone calls about the debt he had on his cards. The kicker is that she was never on any of them and isn't liable at all. There was no estate and they still are trying to get money out of her.

She has a lawyer and is doing everything legally however, for people that may not have anyone around and are constantly barraged by phone calls at all hours of the day, every day, sometimes give in and pay those bills that they were never responsible for in the first place.

Sorry for the rant, but Dude's post really hit home and is a true reality of the credit card agencies out there ...

 

[meat-man]

Thats funny but probably close to the truth