I was on the fence between the Rec Tec and the Yoder, It was this thread specifically the comment about the facebook post that sealed it for me. I should get the Yoder next month.
Wow guys! After returning my 3 month old defective Traeger Elite just this weekend, I've been reading the comments throughout this site for some direction for my next purchase. Just when I think I found a comfortable replacement, I read threads like this one on Rec Tec that shake my confidence. The last thing I want to go through again is endless calls to the mfg trying to resolve quality control issues. I can't tell you how many weeks I went not able to grille waiting on replacement parts from Traeger. Thank God I bought locally so I had a place to finally just return it (Home Depot) and save on shipping cost. I'll keep reading to uncover a solution. I hope you guys get your situation resolved. I just want to enjoy my grilling experience with confidence in my investment and pride in consistent tasty results. Is that too much to ask from a manufacturer?
Ive never meet him, When I was shopping for a pellet pooper, a buddy of mine who has a Rec Tec and said he loves it, most of the reviews are clearly positive. But when I am doing my due diligence, I always check out their FB page. I expect to find negative posts, you cant please everyone... but when I see a negative post fallowed by a reply by the company trying to make it right, that get a Big Gold Star in my book. When I heard the opposite, well I simply voted with my wallet. Im not on a witch hunt, Im hoping my comment be taken in the vein it was meant. that being improving relationships with customers is important.
Ben is a heck of a nice guy. Spoke with him a few times.
Just saw on the news...$4.5 million Lamborghini Veneno's being recalled, all 9 of them. Now that's some folks that should be able to expect perfection!