New Inkbird INT-21-B

[Second Hand Smoke]

Anyone else order the new Inkbird INT-21-B and not receive it yet? I ordered one a day or so after Inkbird advertised the new release here. PayPal confirmed my order, but nothing yet from Inkbird.

 

[gmc2003]

Anyone else order the new Inkbird INT-21-B and not receive it yet? I ordered one a day or so after Inkbird advertised the new release here. PayPal confirmed my order, but nothing yet from Inkbird.

I usually see Inkbird logged on in the morning hours. I'll tag them so they see your message.

@Inkbirdbbq

Chris

 

[Inkbirdbbq]

Anyone else order the new Inkbird INT-21-B and not receive it yet? I ordered one a day or so after Inkbird advertised the new release here. PayPal confirmed my order, but nothing yet from Inkbird.

Greetings!
Dear friend, can you send me a private message to my work email →muses@inkbird.com and send me a screenshot of your order for me to check? I will reply you when there is a result.
Or you can send us a private message of the order directly in the SMF forum.
Charles

 

[Inkbirdbbq]

I usually see Inkbird logged on in the morning hours. I'll tag them so they see your message.

@Inkbirdbbq

Chris

Thanks for your help with the contact and have a nice day.
Charles

 

[Second Hand Smoke]

Greetings!
Dear friend, can you send me a private message to my work email →muses@inkbird.com and send me a screenshot of your order for me to check? I will reply you when there is a result.
Or you can send us a private message of the order directly in the SMF forum.
Charles

I will send an email momentarily.

 

[Second Hand Smoke]

Anyone else order the new Inkbird INT-21-B and not receive it yet? I ordered one a day or so after Inkbird advertised the new release here. PayPal confirmed my order, but nothing yet from Inkbird.

UPDATE: After several back and forth emails with Charlie from InkBird, over the span of about 2 weeks, I was told that due to an inventory shortage I would not be receiving my order (INT-21-B) and that I should see reimbursement for my payment (bought using PayPal). PayPal looked into it and refunded my payment within 2 days. The following day the USPS driver left a small package in my mail box by the street. It was the InkBird that I ordered. So now I have a predicament. Do I return it? Do I offer to pay for it and keep it? Do I do nothing and mark it up to the confusion I experienced trying to order the darn thing and the hassle of going back to PayPal for a reimbursement?

 

[gmc2003]

UPDATE: After several back and forth emails with Charlie from InkBird, over the span of about 2 weeks, I was told that due to an inventory shortage I would not be receiving my order (INT-21-B) and that I should see reimbursement for my payment (bought using PayPal). PayPal looked into it and refunded my payment within 2 days. The following day the USPS driver left a small package in my mail box by the street. It was the InkBird that I ordered. So now I have a predicament. Do I return it? Do I offer to pay for it and keep it? Do I do nothing and mark it up to the confusion I experienced trying to order the darn thing and the hassle of going back to PayPal for a reimbursement?

Legally, I believe you can keep it, but the right thing to do would be to contact inkbird and let them decide. Chance are they won't want to deal with the returning process and restocking.

Chris

 

[Inkbirdbbq]

UPDATE: After several back and forth emails with Charlie from InkBird, over the span of about 2 weeks, I was told that due to an inventory shortage I would not be receiving my order (INT-21-B) and that I should see reimbursement for my payment (bought using PayPal). PayPal looked into it and refunded my payment within 2 days. The following day the USPS driver left a small package in my mail box by the street. It was the InkBird that I ordered. So now I have a predicament. Do I return it? Do I offer to pay for it and keep it? Do I do nothing and mark it up to the confusion I experienced trying to order the darn thing and the hassle of going back to PayPal for a reimbursement?

Regards, Bob.
Hope all is well with you!
It doesn't matter, I asked the person in charge, you can keep it as compensation for our dela
If you like, you can also leave us your experience or suggestions in the forum.Hope INT-21-B helps you.
Sincerely,
INKBIRD

 

[DRKsmoking]

This is good and , yes Chris @gmc2003 is right you should at least tell @Inkbirdbbq
( which you did by posting that you received it in the end )
Good for Charles to have that response for the mix up.

All is good, enjoy you new toy.

I love all my Inkbird products, and this shows that they care about their products. And always tell them if there is a problem. They might not know if we don't tell them.

David

 

[Second Hand Smoke]

Legally, I believe you can keep it, but the right thing to do would be to contact inkbird and let them decide. Chance are they won't want to deal with the returning process and restocking.

Chris

That's what I will do. Also, I am a little suspect of their app and the ability to connect the thermometer to the app. Before I could fully install the app I was required to enter credit/debit card info. It said that there were things in the app available for purchase. This doesn't seem normal to me. Why would I have to enter payment info BEFORE I even decide to buy something?

 

[DRKsmoking]

I was required to enter credit/debit card info.

I don't remember having to do that with any of my set ups with them.

David

 

[Second Hand Smoke]

I don't remember having to do that with any of my set ups with them.

David

Seemed weird to me too. I reached out to them here so I will see what they have to say.

 

[bigfurmn]

I dont recall ever having to enter money info on the app ever. Give it some time, I think you will like it.

 

[Inkbirdbbq]

Greetings!
Please try downloading the app from the App Store, or by scanning the QR code on the instruction manual. Does it have a button to skip this option?
INKBIRD

Seemed weird to me too. I reached out to them here so I will see what they have to say.

 

[Second Hand Smoke]

Greetings!
Please try downloading the app from the App Store, or by scanning the QR code on the instruction manual. Does it have a button to skip this option?
INKBIRD

I did download it from the App Store. I dissent see an option to skip. Believe me, I searched for that before I entered my info. Nothing to be found. Needless to say I have been keeping a close eye open my bank accounts.