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Discussion in 'Roll Call' started by frank in oregon, Dec 3, 2013.

  1. Dec 3, 2013 #1
    frank in oregon

    frank in oregon Newbie

    Hello all

    I am a long time resident of southern Oregon. I have done some smoking in the past. Started out a number of years ago with a converted fride, primarily smoking fish, (salmon & steelhead). I used that til it finally fell apart. Then pick up an inexpensive smoker, but was never satisfied with it, but tolerated it.  I am wanting to start smoking other meats and sausage. I have just purchased a  propane smoker thinking it would have better heat control. but while assembling it there was missing parts and defective door. I am wandering if anybody has  any experiences with the customer service of Smoke Hollow?

    For now....Just waiting to get started.
     
  3. Dec 4, 2013 #2
    mossymo

    mossymo Master of the Pit OTBS Member SMF Premier Member

    Glenburn, North Dakota
    Glad you joined us Frank, :welcome1: from North Dakota!
    Hopefully someone will be along shortly to chime in with there experience with Smoke Hallow CS...
     
  4. Dec 4, 2013 #3
    gary s

    gary s SMF Hall of Fame Pitmaster OTBS Member

    Whitehouse, TX (East Texas) just South of Tyler

    [​IMG]Hello and welcome from East Texas. This is a great site, lots of information and great people that are willing to throw in their two cents worth on about anything.   

     

    Gary



    ReplyQuote  Multi
     
  5. Dec 4, 2013 #4
    Dutch

    Dutch Smoking Guru Staff Member Administrator Group Lead OTBS Member OTBS Admin SMF Premier Member

    Midvale, UT
    Frank, Welcome to Smoking Meat Forums! I run a propane smoker on occasion; mine's a GOSM Big Block and it's looking like it's time to replace the burner.

    Have you contacted Smoke Hollow about the missing parts? We have a number of SM users here so hopefully someone will check in.

    Enjoy the Smoke!