Need help, first time smoker, anyone else having issues with a Memphis Grill?

[cschaeffer]

I was excited to get my new Memphis Grill but unfortunately its been nothing but problems. Broken motor replaced, blower broke and replaced, digital screen is clearly not waterproof and fried not once but twice, mobile app doesn't work, sms notifications don't work, can't believe I spent $5k on a higher end grill and had this many quality issues. Are there any other Memphis Grill owners with the new Memphis Pro Built In ITC3? If anyone else is considering a Memphis Grill, save your money and buy a Traeger, Green Egg, Weber, anything but a Memphis. Any advice on dealing with Memphis? They aren't standing behind their product?

 

[bauchjw]

Sounds miserable. I don’t have a Memphis, but if their customer service doesn’t help I’d go to BBB. That’s a lot of money.

 

[bigfurmn]

I was excited to get my new Memphis Grill but unfortunately its been nothing but problems. Broken motor replaced, blower broke and replaced, digital screen is clearly not waterproof and fried not once but twice, mobile app doesn't work, sms notifications don't work, can't believe I spent $5k on a higher end grill and had this many quality issues. Are there any other Memphis Grill owners with the new Memphis Pro Built In ITC3? If anyone else is considering a Memphis Grill, save your money and buy a Traeger, Green Egg, Weber, anything but a Memphis. Any advice on dealing with Memphis? They aren't standing behind their product?

Where did you purchase the smoker? How long have you had it? How did you pay for it? (Only ask the last question as some cards automatically extend a manufacturer warranty)

 

[TH-n-PA]

Your first time smoking and buying a smoker was a $5,000 grill?

You a baller!

 

[BC Buck]

Did you get this worked out. I have a older pro that has worked perfect for 6 years.

 

[TH-n-PA]

Looks like a flyby complainer……

 

[Marknmd]

Your first time smoking and buying a smoker was a $5,000 grill?

You a baller!

Yeah my first smoker was like $49 haha

 

[DougE]

Yeah my first smoker was like $49 haha

I think I paid $60 for my first one.

It still has all the original parts, and still works.

 

[BGKYSmoker]

Yup

Make your 1st post and complain about your 5k grill and after a month you dont reply?

Yaeh fishy so im locking a BS post