You're very welcome. We will have to replace the control panel and body of your smoker. To begin this warranty process, please mail me the cord and the data plate off of the back of your smoker (you can cut the cord off and the data plate is pop riveted on and can be removed with a flat head screwdriver). You will send these parts to:
XXXXXXX
Please save the grates, water bowl, and door because they will have to be transferred into the new unit and let me know if you have any further questions. If you would like to email me with the tracking number to your shipment then I can go ahead and process your warranty. If you have any further questions, please let me know.
Regards,
XXXXXXX