Inkbird ibt-4xs wont connect

[DanAkrabi]

Hi guys, i just received my inkbird ibt-4xs and it wont pair my galaxy s21, when i scan the app it doesnt find the device, but when i try scanning the device on another phone it does,
I tried reinstalling same result... why is that?
Thanks!

 

[olaf]

Did you use "inkbird pro" app? That one worked well for me I believe I had to connect to a 2.4 ghz band with the phone first

 

[DanAkrabi]

Did you use "inkbird pro" app? That one worked well for me I believe I had to connect to a 2.4 ghz band with the phone first

I cant find this app..

 

[chopsaw]

Like said , connect to the 2.4 on your wireless . I use BBQ go on mine . Make sure the probes are plugged in all the way. I know you said another phone worked , but just double check .

 

[DanAkrabi]

Like said , connect to the 2.4 on your wireless . I use BBQ go on mine . Make sure the probes are plugged in all the way. I know you said another phone worked , but just double check .

What 2.4 means?..

 

[olaf]

They have so many models we got them messed up I thought that was the wifi model. I have no experience with the bluetooth.